Policies

Review our policies

 

Zinke Knoebel dog

Please arrive on time for your scheduled appointment.
In fact, arrive a little early and enjoy filtered water, coffee, or organic Aveda Comforting Tea, page through the latest fashion, fitness, and wellness magazines, or browse through our retail area and do a little shopping. If you’re late for your scheduled appointment, we’ll try to accommodate you, but please understand that your appointment may need to be rescheduled.

Cancellation policy: We kindly request a 24 hour notice for any cancellations.

Policies

Bridal parties:
If you’re happy with the results of your wedding hair or makeup trial, and want to schedule for your wedding, we require a 50% non-refundable deposit on the day of trial, with the remaining balance due two weeks prior to your wedding.

Refund policies: We want you to love your hair. If you have any concerns with your service, you must let us know within two weeks of the appointment.  We have a 14 day return policy for all Aveda products. We do not accept returns on brushes, flat irons, or curling irons.

Straighteners: consultation required. 50% non-refundable deposit due at time of consultation.

Perms and extensions: consultation required

After your service: we suggest pre-booking your next visit in order for you to receive the date, time, and stylist of your choice.

Payment methods: VISA, MasterCard, Discover, check, cash

Zinke Hair Studio is not responsible for lost or stolen items.